Support

Get the support you need, when you need it.

GRAGA Software Solutions will continue to provide a range of Support Options for GRAGA AssetManager Pro

Support Plan Benefits

Support

Upgrades

Help

We’re available via email or online 24*7 and you can call us from 9:00am to 5:30pm AEST Upgrades – Automatic software upgrades and updates Access to our comprehensive range of articles and support notes via the AssetManager Help Centre

Support Options:

Email

Send us a Support Request question by emailing us at support@assetmanagerpro.com.au

Submit a Request

Submit a request via our AssetManager Help Centre

Access our Help Centre

Search our online Knowledge Base for answers to common questions.

Support Plan Pricing

Purchase a Support Plan which gives to access to 12 months of Technical Support and Upgrades

Edition Company Files MS Server and Terminal Services Support per Annum
AssetManager Pro Business Edition 2 Company Files $450 AUD
AssetManager Pro Premier Edition 10 Company Files $676 AUD
AssetManager Pro Enterprise Edition 100 Company Files $902 AUD
AssetManager Pro Advisor Edition Unlimited Company Files $1354 AUD

Prices include GST

If upgrading from a non-current version (currently v1, v2 or v3.0) then a $200 once-off upgrade fee applies for all editions.

For more information on Support Plan benefits, click here

Family Upgrades

Are you an existing AssetManager Pro customer and need more company files and/or want to run AssetManager Pro on MS Server.
Upgrade from your Edition to the Premier, Enterprise or Adviser Editions.

To Edition Company Files From business edition From premier edition From enterprise edition
AssetManager Pro Premier Edition 10 Company Files $500 AUD N/A N/A
AssetManager Pro Enterprise Edition 100 Company Files $1,000 AUD $500 AUD N/A
AssetManager Pro Advisor Edition Unlimited Company Files $2,000 AUD $1,500 AUD $1,000 AUD

Prices include GST